Sydney, September 28, 2004:
GMB is pleased to announce that Alberta School Employee Benefit Plan (ASEBP)
has utilized GMB's RecQuery-TC API to build an online integration to
their Fineos Front Office (CRM) system. This integration effectively
'image-enables' and 'EDMS-enables' the Fineos application providing a
seamless path between the CRM application and the images and electronic
documents stored within RecFind Corporate, ASEBP's records and document
management system.
"After we chose the Fineos Front Office application (CRM) as the
best possible solution for improving services to our covered members, we
investigated various options to best integrate it with our records and
document management system RecFind" said Deb Phillips, Information
Management Coordinator at ASEBP. "We needed a seamless solution to
view documents that were associated with covered members' profiles in
the CRM, GMB, the makers of RecFind, came to our rescue with a modified
version of its document portal application program interface called
RecQuery-TC API. GMB worked with both ASEBP's technical people and the
Fineos technical people to make the systems integration happen".
Anytime a Front Office user needs to view a scanned or electronic
document pertaining to a covered member, they simply click the
"view" button and the document or image is instantly displayed
in the browser. GMB agreed to add the new functionality to its standard
product suite so ASEBP would not have any future concerns about
compatibility and maintenance. "The level of customer service we
received from GMB was outstanding which included an understanding our
needs and providing workable and timely solutions. We recommend that any
other organization wanting to integrate core applications with records
and document management systems, do so by using the RecFind Corporate
and the RecQuery-TC API if they want painless integration and easy
document viewing" said Deb Phillips.
For further information or to request an online demonstration of the
RecQuery-TC API simply go to http://www.gmbsupport.com/recfind
demos/standard_demo_request.htm
About Alberta School Employee Benefit Plan (ASEBP)
ASEBP is a not-for-profit organization that was created to provide a
unique service by providing employment benefits specifically for the
education sector. Jointly sponsored by the Alberta Teachers' Association
(ATA) and the Alberta School Trustees Association (now the Alberta
School Boards Association - ASBA), ASEBP services the health benefit
needs of Alberta's education sector for almost 40 years and is the
provider of choice for school boards across Alberta with close to
100,000 Albertans covered.
ASEBP values people and ethical business practices. They focus on
continuous improvement and quality while demonstrating fiscal
responsibility and respect for privacy to achieve measurable results.
One of ASEBP's operating principles is to strive for continuous
improvement by developing systems with a focus and on quality, cost
effectiveness and timeliness while regularly measuring and evaluating
results.
About GMB
GMB has been providing information management solutions, like the
RecQuery-TC API for over 20 years. GMB's goal is to define a need and
then satisfy that need using a combination of existing products,
consultancy services, new products, training, support and system
integration services. GMB is headquartered in Sydney, Australia with
thousands of sites around the world. For more information about GMB
visit http://www.gmbsupport.com/.
