GMB Becomes the Knowledgeone Corporation
After 22 years as GMB I am pleased to announce that we have now
outgrown our GMB skin and from 1st August 2005 will be reborn as the Knowledgeone
Corporation.
We have formed the new corporation as the final step in the
re-inventing of GMB that began some three years ago. This reinvention
process has encompassed many things including a move to new corporate
offices and the design and development of our new generation knowledge
management product Knowledgeone K1.
The new corporate name aligns the company, the core product and our
core industry in 2005 and beyond; knowledge management. Importantly, the
new name clearly positions us in the worldwide market as a specialist in
knowledge management software.
With the rebirth comes a new corporate look, new products, new logos
and a new website.
The new products are:
The new website is currently under construction - we will notify you
of it's launch and the URL address shortly. Our email addresses will
also be changing - these addresses will be provided with the URL address
details.
We want to assure our loyal customers (many of whom have been with us
19 years or more) that the good things about GMB have been inherited by
the Knowledgeone Corporation. The same core management team, the same
dedication to high quality support and the same friendly,
'easy-to-do-business-with' interface you have all become used to. We may
have grown and are moving up in the world but we will never lose our
customer-centric focus and will never forget that it is customers we
have to thank for our success.
Frank
McKenna
CEO
GMB Group
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Our new product Knowledgeone K1 is both a wholly new genre of product and a new
paradigm for application software. It is the world's first
multi-personality application software solution, able to be any number
of applications concurrently. It is the first heavy duty,
enterprise-strength application where the customer can modify both the
data model and any process, in most cases without programming. It is the
first of a new genre of product where the customer is totally empowered
and free to make the application do whatever is required to do without
having to rely on the software vendor to make extensive, time-consuming
and expensive modifications.
K1 is being provided as the next upgrade for our RecFind customers
but it does not contain one iota of RecFind DNA. K1 is a totally new
product (based 100% on the Microsoft .NET 2003 architecture). The design
of K1 was not in any way influenced by the design or functionality of
RecFind.
Instead, K1 was designed as a generic application processing system
able to easily assume any 'personality', including records management,
document management, imaging, workflow, help desk, customer relationship
management, asset management, human resources management, correspondence
management, complaint management, etc, etc.
This means that as well as being immensely more powerful than RecFind
it also looks and works entirely differently. There are absolutely no
similarities between RecFind and K1. K1 wasn't designed to replace
RecFind; it was designed to replace almost any application software
system.
This will be the first time in nineteen years that RecFind customers
will receive an upgrade that bears no resemblance whatsoever to the
previous product and where the familiar RecFind 'look-and-feel' is
missing. However, our RecFind customers can take solace in the fact that
with K1 they have ten times the functionality with one tenth the effort.
We call this the 1010 effect. With K1, you can do ten times the work
with one tenth the screens.
K1 was designed to solve a major problem plaguing most large
organizations. The problem of trying to integrate and manage twenty or
more disparate application software systems, from twenty different
vendors, with twenty different architectures and twenty different user
interfaces and twenty different training and support requirements. With
K1, those 20 different systems can very easily, very quickly and very
inexpensively become one totally integrated solution.
The fact that K1 easily replaces RecFind (itself a large and complex
records, document, imaging and workflow application) is proof of K1's
remarkable ability to easily and seamlessly assume multiple
personalities.
Did I also mention that K1 is multi-lingual (able to support multiple
language interfaces concurrently) and totally user-sensitive? K1 can be
very easily and quickly modified to meet the unique needs of any user by
configuring objects, methods, backgrounds, fonts, captions, headings,
language and almost any aspect of the user interface.
K1 isn't an evolution of application software design; it is a
revolution - a complete change of paradigm. It is the watershed that
finally shifts the balance of power to where it should always have been;
with the customer.
We will begin shipping K1, version 1.0, to all customers in late July.
These shipments will continue throughout August. The Oracle version will
follow about one month after the SQL Server version.
The first shipment will include the following products:
- Knowledgeone K1 (replacing
RecFind-Corporate, RecFind-Professional, RecQuery and RecQuery-TC)
- *Tacit K1 (a new product for
Tacit Knowledge Management)
- *Button K1 (to replace the
RecFind Button)
- RecFind to Knowledgeone conversion program
- *ISYS full Text Search (replacing the ISYS
full text search in RecFind)
- The K1 DRM Wizard (The K1 Administrator's
tool for managing and modifying K1)
* Only shipped to those customers that have ordered these products.
Note: Knowledgeone K1 1.0 includes a new suite of portable
barcode reader programs designed to work with the Datalogic F734. These
programs are a superset of the F734 programs in RecFind.
About one month later (September/October) we will ship:
- Xchange K1 (The K1 replacement
for the RecFind Import/Export Engine)
- Scan K1 (the K1 replacement for
RecScan in the High Speed Scanning Module)
- API K1 (the K1 replacement for
the RecQuery-TC API)
And finally around November/December we will ship:
- GEM K1 (the K1 replacement for
RecFind GEM)
- RecCapture K1 (the K1 replacement
for RecFind RecCapture)
Knowledgeone K1 1.0 contains a significant superset of the
functionality of RecFind. It has been pre-configured by us
'out-of-the-box' to run as any or all of the following applications
(called Personalities within K1):
- Records Management
- Electronic Document Management
- Imaging
- Workflow
- Help Desk
- Complaints Management
- Human Resources Management
- Customer Relationship Management
- Asset Management
Knowledgeone K1 1.0 also contains all of the tools you
will need to either modify any of K1's 'out-of-the-box' Personalities or
add new Personalities.
K1 Documentation
Apart from the installation manual, all K1 documentation is contained
within the on-line HTML help system. This is much more than just help
screens. The online help system contains detailed instructions and
examples on how to use each and every feature of K1, detailed
instructions and examples on how to use the 'out-of-the-box'
Personalities of K1 and detailed instructions and examples on how to
modify K1. Everything your Systems Integrator or K1 Administrator or end
users need to know is within the K1 help system.
K1 Architecture
K1 is a .NET, thin-client application. The server-side code runs on a
Microsoft IIS web server in ASP pages. The client side runs in your
browser, e.g., IE 6.0.
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The launch of the Online GMB User Forum in April has proved very
successful judging by the amount of positive feedback that we
have received from those that have registered and
participated so far. Most stated that it was a
useful tool and very informative.
There have been some interesting topics of discussion ranging from
Workflow, Scanning, Retention & Disposal Schedules etc to informal
'get to know' other user type discussions - how they use RecFind, their
organization etc.
We are hoping that even more users will use the forum when
Knowledgeone is released. A category called 'Knowledgeone' is currently
listed on the forum for any questions that you may have on K1.
If you haven't yet registered for the forum it is quite simple to do and absolutely free so please join our
community today by logging onto our website at http://www.gmbsupport.com/support/forum.
If you are unfamiliar with how a forum works or how to use it simply
email the Forum Administrator
who will be more than happy to assist.
Tips for Using the Online User Forum
Subscription
Do you log onto the forum regularly to check for new posts only to
find that nothing has changed since you last logged in?
Instead of wasting precious time, you can be notified by email
each time someone posts something into a particular topic, category
or anywhere on the forum. Simply click on the subscription icon 
within a particular topic, category or at the top of the main page
(to subscribe to the whole forum). If you wish to stop the emails
you can do so at any time by clicking the 'unsubscribe from this
board/category/topic' link.
Creating your own topic/s of discussion
The main forum topics are highlighted with a
yellow background. Click on one of the sub-headings listed under the
main forum topic headings and create a new topic by clicking on the
pink folder icon 
.
Place your topic heading in the 'Subject' field and your
question/comment in the 'Message' field. Then click on the 'Post new
topic' button.
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International RUG Meeting
The International RecFind User Group (RUG)
meeting will be held in Perth, Australia to coincide
with the RMAA Conference being held from the 11-14th September.
We have decided to make this meeting a 'breakfast meeting' on the
morning of Wednesday 14th September, commencing at 7.30am.
If you are interested in attending this meeting please email s.forlico@gmbsupport.com
and state your name/s,
company name and contact details.
An official invitation and meeting agenda will follow shortly.
We look forward to seeing you in September!
Western Australia
RUG Meeting
The Western Australian RecFind User Group held their first meeting for
2005 on Thursday the 19th May at the Western Australian Local Government
Association in Perth.
There was a
good turn out despite the proximity of the users within the state. All
that attended were proactive and keen to share their
experiences/information with others. Everyone seemed to enjoy the networking aspect and are keen to keep
the momentum going for future meetings.
Greg Warrilow and Stuart Meyers from GMB did a presentation on the
RecQuery-TC API. Greg commented on how he had viewed the API in operation at City of
Cockburn only a few days earlier. The City of Cockburn have integrated their
Proclaim ratings database with RecFind and a mapping application. If you
would like further information on the API simply contact Greg by email
at g.warrilow@gmbsupport.com.
WA
RUG Attendees, May 2005 
|
L to R: Renae Loftus,
Graham Wilson,
Sharyn Burvill,
Ben Musgrove,
Trish Strickland,
Denise Burr,
Dionnie Rebelo,
Moreno Mattaboni,
Allan Nicholls,
Jacqui
Greene.
|
|
NSW RUG Meeting
The NSW User Group committee has scheduled their next meeting for
Wednesday, 24th August. A representative from GMB will be demonstrating
the records management functionality of Knowledgeone. If you are interested in attending
this meeting, please email Jazz
Murgic or Sarah Forlico.
If you are interested in attending these meetings or organizing one
in your area please email s.forlico@gmbsupport.com
with 'RUG MEETING' in the subject line and state your name/s,
company name and contact details.
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